Our in-house customer service agents. During the setup process, we will provide a custom toll-free number, Live Chat links, and email forwarding support links to display on your site. This contact information will route any customer inquiries to our operations center, where they will be handled by one of our trained customer service or order-fulfillment agents on your behalf. The phone number and contact links will be totally unique to your site, so our agents will know from the moment they are contacted that they are representing your brand.
Vivid Seats customer service agents are available 7 a.m.–12 a.m. CST, seven days a week to assist customers and process phone orders on your behalf.